Cancellation & Refunds Policy

At LuxuryPlug.in, we are committed to providing a smooth shopping experience.

Order Cancellation

* Orders can be cancelled within 12 hours of placing the order or before dispatch, whichever is earlier.
* Once the order has been dispatched, it cannot be cancelled.

Refund Policy

* Refunds are applicable only for products that are damaged, defective, or incorrectly delivered.
* Customers must report the issue within 48 hours of receiving the order, along with clear photos and an unboxing video.
* Once the returned product is received and inspected, eligible refunds will be processed to the original payment method within 5–7 business days.
* Shipping charges are non-refundable unless the error is on our part.

Contact Us

For cancellation or refund requests, please contact us:

Email: info.luxuryplug.in@gmail.com
Phone: +91 93600 39038